DM Training, Aberdeen ScotlandDM Training, Aberdeen Scotland
GENERAL COURSES

Driving Force

The people who make it happen in your business also need to ensure they are kept up to date with industry change or need to ensure that their team are meeting targets and achieving Continued Professional Development (CPD). These one day courses are designed to help you stay focused on your business.

Courses to offer:
  • Introduction to Management
  • Time Management
  • Self Development
  • Role & Responsibility of Team Leader/First Line Manager
  • Communication Skills
  • Team Planning
  • Appraisal Skills
  • Training/Coaching/Mentoring
  • Motivation & Delegation
  • Decision Making & Problem Solving
Click here to enquire or to make a reservation for one of these courses.

Leading with Knowledge

Supervisory management development is essential to ensure your operation runs smoothly. A series of courses have been established to ensure your team are developing and passing on these skills to your workforce.

Workshops include:
  • 1 to 1 Training Skills
  • Confidence Building
  • Stock Control
  • Train the Trainer
Click here to enquire or to make a reservation for one of these courses.

Skill Slots

Skills are an important part in every job, especially hospitality and tourism. Hotels and restaurants are finding it increasingly difficult to train and develop their staff with the necessary skills to make an effective bar person, waiter or whichever area of the hotel or restaurant industry they work in. Skill slots are designed tocourses in food and beverage skills, bar skills, wine service take away some of the burden of training from employers.

 

Slots can be from 1 to 12 people in any area of hospitality:

  • Food and beverage skills
  • Bar skills
  • Wine service
  • Reception
  • Housekeeping
  • Cellar Skills
Skill Slots can be purchased any time and can be an individual slot or a few running back to back, whichever is more convenient.

Click here to enquire or to make a reservation for this course.

 

100k Welcomes 100K welcomes


100k Welcomes is a new National Customer Focus Training Programme - developed on behalf of Scottish Enterprise and Highlands & Islands Enterprise and supported by the Scottish Tourism Forum - consisting of two courses:

The programme is designed to help businesses achieve better results through focusing on:

Click here for course calendar. Click here to enquire or to make a reservation for this course.
training courses by DM Training

Scottish Vocational Qualifications

Scottish Vocational Qualification (SVQs) are an excellent way of developing your team. The qualifications are designed to be work based and give candidates credit for the skills they already have or are progressing towards.

SVQs are available at Levels 2 and 3 in all Hospitality occupational areas - Food and Drink Service, Professional Cookery; Front Office; Housekeeping; Hospitality Supervision.


Management VQ Level 4 and 5 are nationally accredited awards recognised by the Scottish Qualifications Authority (SQA) in partnership with MSC and the Chartered Management Institute (CMI). These are appropriate for Heads of Department or Managerial Staff, up to Strategic Managers.


The SVQ is aimed at individuals with more a personal responsibility and autonomy in their management role. The SVQ will give them the opportunity to demonstrate recognisable management and leadership skills, for example, managing business processes, developing and implementing operational plans, leading, planning and implementing change, managing finance, providing learning opportunities. Individuals may find that the focus of their work is more to do with managing projects or with technical matters, than with people.


Candidates can start anytime and work at their own pace.

Any course which you may require or you would like developed then let us know and we can either source it for you or we can develop a course to suit your needs.



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