DM Training Consultants Ltd is operated by Donna Maver and Debbie Martin. We have built up a large portfolio of courses and VQ Programmes for you to access. The expertise of our team enables us to deliver these effectively through our Awarding Body Accreditations.
A variety of training initiatives will be offered to participants on the programme which will include E–Learning, short courses and industry statutory courses.
Donna Maver – Director
Donna has worked in the Hospitality industry for over 15 years, having completed
her BA(Hons) in Hospitality Management from Robert Gordon University, Aberdeen
in 1993.
Training and Development has been a key factor in her success and has achieved her VQ in Management at Level 5.
Donna’s role within the business is to develop and deliver a variety of training courses. These include Food Hygiene and Safety Training, Customer Service Training and Management Training. Donna can also tailor training to suit client requirements and is happy to discuss this with you.
Michelle Towler - Training Consultant
Michelle looked at taking on her skills as manager to a new level and joined the team at DM Training. Michelle completed her VQ in Management at Level 4, has completed her Train the Trainer Course and has added her expertise to the DM Training Portfolio.
Having completed her A1 Assessor Award, Michelle is now assessing Customer Service Level 2, 3 and Management Level 3, 4. Michelle will also be delivering the World Host suite of training which includes the Principles of Customer Service; Frontline Management Solutions and Sales Powered by Service. She will also continue to deliver the Retail Works Pre-Employment Training.
Mike Robins
Mike Robins, our Associate Trainer, will be offering the SQA - Scottish Certificate for Personal Licence Holders (both On and Off Sales) on behalf of DM Training Consultants Ltd.
Mike has had an extensive career in hotel management spanning 40 years working for large companies such as Stakis Hotels, MacDonald Hotels, Centre and De Vere Hotels. He owned the County Hotel in Stonehaven and has been a Licensee for over 20 years with an unblemished record. Mike is now semi-retired and has become an accredited trainer to deliver the Personal Licence Holders Course because in his words he wants to “put something back into an industry that has been my whole working life”.
